by Ice Cream Jonsey » Sat Dec 16, 2023 4:01 pm
I loved it and I am not affected by this bug, but .... this started in September, with the first reply stating that it was seen in July. This is the most unforgivable, unbelievable payment bug I have ever seen in my life.
https://forums.atariage.com/topic/35531 ... ssiontips/
I've had the VCS for several weeks, I've already purchased half a dozen games from the Atari (VCS) Store with no issue and even saved my card information. Well, last night I went to the Atari Store to purchase another game, I not only had to re-enter all my card info and zip code, but I received a transaction failure due to it not accepting my zip code! It kept displaying [N/A, zip code requires 5 digits and optional 4 digit extension]. I made several attempts on two different games and tried using 2 different credit (debit-the first used and saved before) cards which have plenty of money in their accounts. I tried restarting the console, and again on an attempt this morning. I even verified my zip code with my address on a bill, though I know it by heart and even tried adding the 4 digit extension on said bill with no difference.
What a debacle. A guy is stating that it's their payments commerce partner that is making changes, but at no point has anyone in charge at Atari:
1) Gotten going with a different payments processor across all platforms
2) Engineered ways to buy on the atari.com site, and have the games appear on the VCS
3) Allowed for other payment methods on the VCS itself
I loved it and I am not affected by this bug, but .... this started in September, with the first reply stating that it was seen in July. This is the most unforgivable, unbelievable payment bug I have ever seen in my life.
https://forums.atariage.com/topic/355315-zip-code-error-in-vcs-store-discussiontips/
[quote]I've had the VCS for several weeks, I've already purchased half a dozen games from the Atari (VCS) Store with no issue and even saved my card information. Well, last night I went to the Atari Store to purchase another game, I not only had to re-enter all my card info and zip code, but I received a transaction failure due to it not accepting my zip code! It kept displaying [N/A, zip code requires 5 digits and optional 4 digit extension]. I made several attempts on two different games and tried using 2 different credit (debit-the first used and saved before) cards which have plenty of money in their accounts. I tried restarting the console, and again on an attempt this morning. I even verified my zip code with my address on a bill, though I know it by heart and even tried adding the 4 digit extension on said bill with no difference.
[/quote]
What a debacle. A guy is stating that it's their payments commerce partner that is making changes, but at no point has anyone in charge at Atari:
1) Gotten going with a different payments processor across all platforms
2) Engineered ways to buy on the atari.com site, and have the games appear on the VCS
3) Allowed for other payment methods on the VCS itself