More customer service fun EA SPORTS
Posted: Sat Feb 11, 2012 6:50 pm
Here is the deal. Me and 31 other people want to reboot our on-line Madden Football franchise. Each one of us has shelled out $60 for the game, $10/month for Xbox live. And if you bought the game used you have to PAY EA for an on-line access code.
I bought the game new. Pay my gold subscription etc.
Anyhow EA goes and updates it's rosters for the NFL teams each week. You know makes Tim Tebow better, adds guys not on the preseason roster etc. makes guys who suck as the year goes on worse. So if me and Robb wanted to play a quick match on line against each other, the latest Seahawks and Saints rosters would be on there.
Once you start an off-line franchise the rosters are set. They don't update based on EA's changes. But you can edit players all you want. And if you want you can start a new franchise download the latest roster and start from there.
HOWEVER!!!!!!
They only update the on-line franchise rosters 2 or three times a year. So my friends wanted to start a new franchise to get us through till next game and the on-line franchise rosters don't have any of the trades that went through, is missing about 40 players and guys like Tebow and Cam Newton still suck. The last update was done in early October.
You aren't allowed to edit players, nor as a commisioner create or simply make trades for other teams (ie Brandon Lloyd would have to be manualy dropped or traded to the Rams.)
So they take the time to do ALL these roster updates for off-line and on-line but for some fucked up reason they can't copy them over for On-line franchise.
So you think they would tell us when the update is coming out? Of course not. Think you could call someone... nope, oh hey EA Sports gamer help, lets click that box, live on-line customer service is always the best!
I bought the game new. Pay my gold subscription etc.
Anyhow EA goes and updates it's rosters for the NFL teams each week. You know makes Tim Tebow better, adds guys not on the preseason roster etc. makes guys who suck as the year goes on worse. So if me and Robb wanted to play a quick match on line against each other, the latest Seahawks and Saints rosters would be on there.
Once you start an off-line franchise the rosters are set. They don't update based on EA's changes. But you can edit players all you want. And if you want you can start a new franchise download the latest roster and start from there.
HOWEVER!!!!!!
They only update the on-line franchise rosters 2 or three times a year. So my friends wanted to start a new franchise to get us through till next game and the on-line franchise rosters don't have any of the trades that went through, is missing about 40 players and guys like Tebow and Cam Newton still suck. The last update was done in early October.
You aren't allowed to edit players, nor as a commisioner create or simply make trades for other teams (ie Brandon Lloyd would have to be manualy dropped or traded to the Rams.)
So they take the time to do ALL these roster updates for off-line and on-line but for some fucked up reason they can't copy them over for On-line franchise.
So you think they would tell us when the update is coming out? Of course not. Think you could call someone... nope, oh hey EA Sports gamer help, lets click that box, live on-line customer service is always the best!