Directv vs ICJ

[Ice Cream Jonsey]

For the last couple of weeks I've been having a problem with my Directv service! It was distorting the picture pretty badly whenever a transparent menu was up, or after about 3-4 minutes.

I finally got a chance to deal with it today and called up Directv in order to get a new receiver. I still have the ancient one from five years ago that I got originally.

The automated system said to try a couple things before going any further. Hey what the hell... I am not an expert with these things, I don't mind trying the automated process first if it means talking to a real human later on.

They suggested that I unplug the receiver from the wall for 15 seconds. It can't hurt, right? So I did it.

And goddamn if that hasn't solved the problem. It's been on for 10 minutes with no distortion, and it's not freaking out when a menu is up.

The hell is going on with the firmware there? It worked for YEARS at a time without being turned off. Then it didn't. Then I unplugged it from power, plugged it back in and now it's OK? What kind of a software bug is that? I'm amazed.

Credit to Directv's automated phone system, then. These things almost never work but it did in this case.

[chris]

I've noticed similar problems with our digital TV receiver....every once in a while, the menus and the On Demand channels stop working. Unplug the receiver, wait a few seconds, plug it back in, and it starts working again (although sometimes I have to do this a few times before it takes).

It seems to me in this day and age that these things should NEVER do this.....appliances should not crash.

[AArdvark]

Dammit! It must be my reception area or something. I can't tune in HBO on my waffle iron for the life of me. Ever since I bought that George Foreman thing it's acted like shit....




THE
MICROWAVE HOOKED TO THE
VCR TO MAKE A
TV DINNER
AARDVARK